They can also send you a replacement card if you lose it. ID cards: Your insurance company will issue your membership ID card.Premium payments: When you need to make a premium payment, your health insurance company will accept it online or by phone. ![]() Also, your local county office will take care of specific parts of your Medi-Cal membership. Each service manages different aspects of your coverage. You can access your member services online through your plan’s website and the Covered California website. Be aware that there are different income limits for Medicaid/Medi-Cal versus Covered California (the state exchange.) Where Can I Access My Medi-Cal Member Services? Once you are released from Medi-Cal, get a quote online to view rates and enroll in a Covered California plan. If you need to cancel your Medi-Cal coverage, call your local county office. Choose your county from the drop-down menu, then look for the form link under “Choice enrollment forms.” Learn more about the plans available in your county through the Medi-Cal Managed Care Health Plan Directory. You may also complete a Medi-Cal Choice Form that you can find on the Health Care Options download page. To switch your Medi-Cal plan, you can call Medi-Cal Managed Care Health Care Options at 1-80. If you want to try another plan available in your county, you can change it at any time. ![]() How Do I Change or Cancel My Medi-Cal Plan?ĭepending on the county where you live, you may have multiple Medi-Cal plan options. These additional resources and information let you get the most out of your Medi-Cal coverage. However, many plans have similar member services, and you can get some help through Covered California. Since Medi-Cal members receive a commercial plan or a public plan, you receive this assistance through your plan. As a Medi-Cal member, you have access to member services like anyone who has a private insurance plan.
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